At RizeUp, your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our gym, use our website, mobile application, or otherwise engage with our services. Please read this policy carefully.
- Information We Collect
We may collect the following types of personal information:
Contact Information: Name, phone number, email address, emergency contact details.
Membership Information: Membership ID, attendance history, payment details, and subscription preferences.
Health Information: Medical history or fitness goals (if voluntarily provided by you).
Device and Usage Data: IP address, device type, browser, location, and usage statistics when using our app or website.
Media: Photographs or videos taken during gym sessions, events, or promotional campaigns (with your consent).
- How We Use Your Information
We may use your information to:
Create and manage your membership account.
Communicate with you regarding your membership, promotions, or important updates.
Improve our services, facilities, and customer experience.
Provide fitness tracking or personalized training programs.
Enforce our terms and protect the safety and rights of our members and staff.
Comply with legal obligations.
- How We Share Your Information
We do not sell your personal data. However, we may share your information with:
Service Providers: Payment processors, IT support, or analytics providers.
Legal Authorities: If required by law or to respond to legal processes.
Business Partners: Only with your consent, for promotions or offers.
- Data Security
We implement appropriate technical and organizational measures to protect your personal data. However, no system is 100% secure, and we cannot guarantee the security of your information. - Your Rights
Depending on your jurisdiction, you may have rights to:
Access, correct, or delete your personal data.
Object to or restrict how we use your data.
Withdraw consent at any time (e.g., for marketing emails).
To exercise your rights, contact us at [insert contact email or phone].
- Cookies and Tracking Technologies
Our website or app may use cookies or similar technologies to enhance your experience and analyze usage. You can control cookie preferences through your browser settings. - Retention
We keep your data only for as long as necessary for the purposes described above, or as required by law. - Children’s Privacy
Our services are not intended for individuals under the age of 16. We do not knowingly collect data from children. - Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the new effective date. - Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us:
RizeUp Gym
Jordan – Amman
Email: IT@rizeupgym.com
Phone: +962787805163
